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Frequently Asked Questions

  • What is Patches Custom Embroidery Works?
    Patches Custom is a company that specializes in creating custom embroidered patches for various purposes. We offer high-quality embroidery work on a wide range of materials, including fabric, leather, and more.
  • How does the custom embroidery process work?
    To get started, you can either provide us with your own design or work with our talented team to create a unique design for your patch. Once the design is finalized, we use state-of-the-art embroidery machines to stitch the design onto the chosen material. The final product is a beautifully crafted custom patch that can be sewn or ironed onto clothing, bags, hats, and more.
  • What types of patches can you create?
    We can create patches in various shapes, sizes, and styles to suit your needs. Whether you need patches for uniforms, sports teams, clubs, or promotional purposes, we can accommodate your requirements. We also offer options for different backing types, such as iron-on, sew-on, or Velcro.
  • What is the turnaround time for custom embroidery orders?
    The turnaround time for custom embroidery orders depends on the complexity of the design and the quantity requested. Generally, we strive to complete orders within 7-14 business days
  • Can you replicate a specific logo or design?
    Yes, we can replicate specific logos or designs with high accuracy. Our team of skilled embroiderers pays close attention to detail to ensure that your custom patch matches your desired design as closely as possible.
  • Do you have a minimum order quantity for custom patches?
    We do have a minimum order quantity of 5 for custom patches. Whether you need 5 patches or 5000 patches we are happy to assist you.
  • Can you provide samples of your previous work?
    Yes, we can provide samples of our previous embroidery work upon request. This will give you an idea of the quality and craftsmanship we offer.
  • How can I place an order for custom embroidery work?
    To place an order, you can click on the Customization Options on this site and fill out our online order form. Alternatively, you can contact us directly via phone or email to discuss your requirements and initiate the order process. (912)226-0022 or
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Our website provides a secure checkout process to ensure the safety of your payment information.
  • Do you offer international shipping?
    Yes, we offer international shipping for our custom embroidery orders. Please note that shipping costs and delivery times may vary depending on the destination.
  • What if I have additional questions or need further assistance?
    If you have any additional questions or need further assistance, please feel free to reach out to our customer service team. We are here to help and ensure your satisfaction with our embroidery work.
  • What is the Exclusive Patch Membership?
    The Exclusive Patch Membership is a special program offered by Patches Custom Embroidery Works that provides our patch tribe with exclusive benefits and perks related to custom embroidered patches. It is designed for individuals or organizations who frequently order patches or have ongoing patch needs.
  • What are the benefits of the Exclusive Patch Membership?
    As a member, you will enjoy a range of benefits, including premium pricing on custom patch orders, priority production and shipping, access to limited edition patch designs, and personalized customer service. You will also receive early access to new product releases and special promotions.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • How can I become a member?
    To become a member of the Exclusive Patch Membership, you can sign up on our website or contact our customer service team. We will provide you with all the necessary information and guide you through the membership process
  • Is there a membership fee?
    Yes, there is a membership fee associated with the Exclusive Patch Membership. The fee covers the cost of providing the exclusive benefits and services to our members. The exact fee amount is $75.00 a year
  • How long does the membership last?
    The Exclusive Patch Membership is typically valid for one year from the date of enrollment. However, you have the option to renew your membership at the end of each year to continue enjoying the exclusive benefits.
  • Can I cancel my membership?
    Yes, you can cancel your membership at any time. However, please note that membership fees are non-refundable. If you choose to cancel, you will no longer have access to the exclusive benefits and perks associated with the membership.
  • Can I transfer my membership to someone else?
    No, the Exclusive Patch Membership is non-transferable. It is intended for the individual or organization that initially enrolled in the program.
  • Can I use my membership benefits for multiple orders?
    Yes, your membership benefits can be used for multiple custom patch orders throughout the duration of your membership. You will enjoy discounted pricing, priority production, and shipping on each order placed during your membership period.
  • Can I upgrade or downgrade my membership level?
    At this time, we do not offer different levels of membership. The Exclusive Patch Membership provides the same set of benefits to all members.
  • How can I get more information about the Exclusive Patch Membership?
    If you have more questions or need further information about the Exclusive Patch Membership, please contact our customer service team. They will be happy to assist you and provide any additional details you may require.
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